When your spa is tripping the electric, not heating, displaying fault codes on the control panel (FLO, HL, or something similar), not circulating, filtering, running or leaking then give us a call and relax, because we can solve the problem.
There's nothing more relaxing than sinking into a maelstrom of hot bubbles after a hard days' work, and feeling your stress melt away, BUT what happens when you come home to find your hot tub doesn't work? Don't panic, simply contact MR Maintenance Solutions and we'll help to have it working as soon as possible.
We do not charge a call out fee to inspect the problem and do not charge a second call out fee if a follow up visit is required for the same issue. Simple problems will most likely be fixed during the first visit, but if we need to order a part then you will be given a quote and a second visit arranged for fitting.
Our experienced technicians are able to work on any hot tub and spa brands
We cover Calgary and surroundings areas.
If you want to make an enquiry or booking simply click here to complete a Contact form, or call (587) 968-0894.
Hidden leaks can be difficult to find. As specialist our technician use leak detection liquid to find your leak causing little or no damage to your hot tub. Our technicians have enough experience in finding leaks on hot tubs and use various leak detection methods to accurately locate your water leak.
Our Leak Detection Survey includes:
Keep your hot tub in perfect working order by having a regular service as early detection of problems can prevent more considerable problems in the future.
Our Annual Service incorporates a 25 key point service (see full list of points below), during which your hot tub is thoroughly inspected, cleaned and sanitised. The only thing you need to do is leave your hot tub filled with water and turned on ready for our engineer to start work. The Annual Service usually takes around 2-3 hours to complete subject to your hot tub size, and after completion you will be provided with an annual service report showing the checks completed along with any service recommendations.
Where possible any small problems will be sorted out during the service at no extra charge. If we find any broken parts and the engineer has suitable parts on board their vehicle these will be fitted free during the service so you will only pay for the parts.
There is no pre-payment required, you simply pay the engineer on the day by cash or credit/debit card.
What's included in our 25-point Spa Service Plan?
Test the current sanitizer and pH levels in the spa water.
Based on water analysis and condition of water recommend changes to care routine or products required to keep hot tub in good condition.
Check plumbing including pipe/heater unions and isolation valve connections for integrity and identify if any leaks are present.
Check all jets for satisfactory operation. Ensure they all turn on and off, and free up any stuck ones if possible.
Open all diverter and air values to ensure working correctly.
Check ozone system and ozone jet are operating correctly, and advise if ozone unit needs changing.
Remove pump and heater unions and check seals.
Test operation of all electrical equipment, and visually check all the interconnecting wiring for integrity and insulation.
Conduct visual check of circuit board and that it is operating correctly.
Perform a button test of the RCD if available and accessible. Test power input and output to isolator if available and accessible.
Flush out the whole system with the industry leading pipe cleaner Swirl Away. This is a very strong biodegradable formula that gets deep into your hot tub system and helps remove dirt and scale build up.
Drain water from the hot tub with a submersible pump. Rinse to clean, and wet vacuum remaining water and debris from spa and jets.
Wipe clean spa shell with spa surface cleaner. Clean off scale and residue where possible.
Thorough inspection of any headrests or pillows. Condition rating will be indicated on service report along with any recommendations and comments.
Remove headrests or pillows (where possible), rinse and clean with spa surface cleaner.
Thorough inspection of filter(s) and assessment of effectiveness. Filters are vital to the running of your hot tub and may need replacing if in poor condition. Condition rating will be indicated on service report along with any recommendations and comments.
Spray with filter cleaner and then clean between pleats using Super Blaster hose pipe attachment.
Wipe down and clean exterior spa cabinet.
Remove panels, clean and vacuum service compartment and any other accessible areas.
Wipe and clean cover lifter.
Inspection of lifter mechanism to ensure safe and smooth operation. Condition rating will be indicated on service report along with any recommendations and comments.
Inspect cover for fit, integrity, tears, water absorption and insulation properties. Also inspect cover clips (if fitted) and that cover can be securely clipped down. A poor fitting or damaged cover can affect the insulation of your hot tub. Condition rating will be indicated on service report along with any recommendations and comments.
Refill with clean water to the required operating level.
Add sanitiser to achieve a level of 2-4ppm (mg/l) Chlorine or 3-5ppm (mg/l) Bromine.
Add pH+ or pH- to begin the correction of the pH level to attain a level of 7.2 to 7.4
Happy Hot Tubs generally re-open spas in the Spring and the Autumn, depending on their seasonal preferences for use.
If we have performed the close-down at the end of your usage period, then we have a standard re-opening that leaves your Spa refilled, water-balanced and everything checked. If we did not perform the close-down, we will do the same re-opening checks but there might be additional costs.
If you would like a full service, this will be $195 and will be the whole 25 point service as well as opening up.
Areas Covered
Our Service technicians work in Calgary and surrounding areas. They can cover areas further afield for a small charge - check the map for areas covered.
Call (587) 968-0894 or email info@mrmaintenance.ca for advice and a price.
We also provide details within our Info & Guides section covering the recommended steps.
Some customers choose not to use their Hot Tub over the winter season, so the tub must be 'winterised' to prevent ice damage to the equipment and pipe work. If we get a hard frost and you have just let the water out, there can be thousands of pounds damage.
Winterise your Hot Tubs can make it easy We can take away the hassle of doing this yourself by sending a technician to quickly and efficiently prepare your tub for the winter. The service includes:
Have you purchased a new hot tub from a retail store, online store or local big box retailer and are now faced with...
That's where we come in!
At MR Maintenance Solutions Hot Tub Services, we offer professional, flexible, fully delivery services as well as the expert installation of your new hot tub, or second hand. All at a very affordable price!
Like any good hot tub owner, you probably spend a good deal of time making sure your hot tub is as clean as it possibly can be. Just looking at your hot tub, you can see how clean the bottom and sides are and how crystal clear the water is. But what about the parts you can’t see? In these hard to reach and see areas is where everything can begin to collect that result in stinky smells, cloudy water and scum lines around your tub.
Why a Hot Tub Deep Clean Is Important
When you use a hot tub regularly, dirt, grime and other chemicals from your skin can begin to buildup throughout your hot tub that can greatly impact the quality of your water. Some of the most common substances that build up in these unseen places are:
When these get inside your hot tub, they can begin to dirty up your filters preventing them from doing their job causing your water quality to suffer and, in extreme cases; can even produce some rather unpleasant odors.
